Our real strength is in commercial and industrial losses, in terms of both overcoming Insurers' resistance to payment in principle, and then in negotiating interim payments and final settlement amounts.

We have achieved settlement for policyholders of serious material damage and business interruption losses in the manufacturing, storage, card, hygiene, construction, nightclub, agricultural, recycling and motor trade industries.

The pictures tell the story - click the thumbnails below to see the full size pictures.

After a serious fire in a health and fitness club, we advised the Insured and broker on how to formulate, present and negotiate the claims with their Insurers' loss adjusters. The broker wrote to say;

"This claim is now nearing a conclusion. The settlement of the Material Damage and Business Interruption is well over £1 million. I am writing to thank you for your efforts in the successful negotiation of this claim and your participation at such an early stage was key to the success of the claim."

"It is rare in the insurance industry these days to work with true professionals, but in this instance I was very pleased to be part of your team! I am sure that my clients are equally as grateful."

In another instance, an Insurer had flatly refused a very serious claim for a High Net Worth Client. At the broker's request, we looked into the claim and damage in detail and explained to the Insurers' adjusters the true extent of cover given by the policy. The Insurers nevertheless continued to resist the claim very firmly.

We then brought forward still more arguments, based on case law, the rules of contract, the principles of insurance, market practice and the Ombudsman's views. The broker kept up a dialogue with the Insurers, whose case weakened and collapsed. They agreed to pay. The broker commented to us

"God, you're good!!! Awesome & thanks".